ADCB Gives Credit Cardholders More Flexibility With New Card Control Service

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Abu Dhabi Commercial Bank (ADCB) today announced the launch of its card control service which allows cardholders to control when, where and how each of their credit cards is used. The new functionality will allow all ADCB credit card holders to perform seven self-service actions on their credit cards through the ADCB mobile app without the need to call the contact center or visit a branch .

Easily accessible with the ADCB mobile app, the range of card control services include: Temporary Card Blocking which allows cardholders to easily deactivate or activate their individual cards, thus increasing their confidence with the card and reducing cases of misplaced cards being reported Lost or stolen; Management of spending limits, daily or monthly, to meet the desire of cardholders to control their spending and respect the budget of their choice, thus increasing their comfort during their purchases; and finally by choosing the types of transactions allowed to add a layer of control that makes cardholders more confident when using their cards and decreasing cases of fraud, cardholders can selectively turn on or off transactions such as e-commerce, international transactions, in-store transactions or ATM cash withdrawals.

“ADCB is committed to providing the best customer experience on the market by offering a range of new and innovative services as part of its digital transformation strategy. The new card control functionality is another important step on our way to transform the way our customers do their banking. With Card Control, we give our customers the ability to control the use of their credit cards. Said Abdul Shakeel Abdul Hameed, Head of Retail Banking, ADCB.

ADCB recently launched several innovative digital banking products in the market. This year alone, it launched Hayyak, a paperless account opening app that allows customers to quickly, easily, and securely open an ADCB account and receive their debit cards and check books, without having to log in. go to a branch or paperwork, and uBank, a pioneering digital banking hub that offers a smarter way to do banking by providing instant, on-demand service capabilities for everyday banking inquiries. Other innovations include an app for Apple Watch, VoicePass, Instant Loan Top-up, Fingerprint Recognition on the mobile banking app and MyChoice, offering tailor-made financial solutions.

To learn more about ADCB Card Control or any of ADCB’s digital banking services, please visit www.adcb.com


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