FEATURED: BPR Opens New Branch, Upgrades Mobile and Internet Banking Services | New times


BPR Atlas Mara on Thursday opened a new branch in Kigali’s central business district as part of efforts to facilitate service delivery to its clients.

In a colorful ceremony, the bank unveiled an improved mobile and internet banking platform by adding more services.

The new branch is equipped with self-service options with ten tablets connected to free internet.

“You are very important stakeholders in our business,” BPR Atlas Mara Managing Director Maurice Toroitich told clients. “This business cannot be what it is without you. This new branch is part of a long transformation process in which the bank is already engaged.

Since 2018, BPR has made significant financial investments, in particular to digitize its banking services.

The bank has improved services in most of its branches and relocated some of them to better locations for the convenience of its customers.

The new branch, which is located on the ground floor of the new multi-million dollar head office.

The new branch, located in the 12-story building, has first-class self-service digital platforms.

The bank has also deployed 312 agents across the country to complete its branch network.

The bank has also digitized over 90% of its services, leveraging the prestige of being the pioneer of digital banking in Rwanda.

In the near future, a bank official said, they plan to go through the online loan application process, eventually abandoning the old-fashioned practice of filling out forms.

This is in addition to efforts to internationalize its credit and debit cards.

“At the end of the day, there is nothing good for the bank if it is not good for its customers,” Toroitich commented.

BPR board chairman Professor Njuguna Ndung’u said investing several dollars in the transformation process is a historic commitment that the bank is not going anywhere anytime soon.

With half a million clients, BPR is one of Rwanda’s largest lenders.

With the new improvements, he hopes to expand his customer base and attract his inactive portfolio.

Established in 1975 as a pool of small savings and loan groups in the Eastern Province, BPR has grown into one of the largest retail banks in the country offering a wide range of products including current accounts and savings, debit and credit cards, mortgages and loans.

The Bank offers consumer banking tools such as mobile and internet banking services as well as agricultural business expertise to corporate clients in the food and agrifood value chain.

[email protected]

Follow Mugisha_Cosma


About Author

Comments are closed.