SBI customer alert! Internet banking will be unavailable until May 23


The State Bank of India (SBI) said its digital services will remain affected as an upgrade is due to be made on its NEFT system on Saturday, May 22. SBI’s digital banking platforms, including Yono, Yono lite, Internet banking and NEFT services, will remain affected between 12 p.m. and 2 p.m. on May 23 (Sunday). However, RTGS services will remain available as usual.

Important notice. SBI will undertake the technical upgrade of its NEFT systems after the close of business on May 22, 2021. NEFT Internet Banking / YONO / YONO Lite services will not be available between 12:01 am and 2:00 pm on Sunday May 23, 2021 RTGS services will be available as usual, ”India’s largest utility lender tweeted.

The Reserve Bank of India (RBI) said in a statement dated May 17, 2021, said: “The technical upgrade of NEFT, aimed at improving performance and resilience, is expected after the May 22 close of business. 2021. As a result, the NEFT service will not be available from 12:01 am to 2:00 pm on Sunday May 23, 2021. The RTGS system will continue to operate as usual during this period. A similar technical upgrade for RTGS has was completed on April 18, 2021. ”

SBI services such as INB, YONO, YONO Lite and UPI have also been affected due to maintenance activities between 10:45 p.m. on May 21, 2021 and 1:15 a.m. on May 22, 2021, and will also remain affected between 2:40 and 6:10 a.m. on May 23, 2021.

Meanwhile, the public sector bank also said earlier this week that it would only open branches for 4 hours, from 10 a.m. to 2 p.m. until May 31.

Customers can only benefit from services such as cash deposits and withdrawals, check clearing, remittances and government transactions at SBI branches. The public sector lender has also urged its customers to use payment options such as debit and credit cards, RTGS, NEFT, UPI and RuPay cards.

Edited by Mehak Agarwal

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